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Who We Are? ITs 4 H.E.ALT.H is an Information Technology (IT) solution for Health and Education Alternatives; a hassle free company, and a leading global technology service provider delivering business solutions to its clients. Today, ITs 4 H.E.ALT.H delivers one of the industry’s broadest portfolios of information technology, applications and business process services to clients in Health Care and Education around the Levant. “We Deliver technology to the point of care” “Bringing IT to the Point of Care” is key in our solutions in a typical healthcare facility to make health information accessible wherever, and whenever you need it. ITs 4 H.E.ALT.H today is changing its perspective of providing productive support to patients with an even faster caring service. Our Mission Our mission is to create an advantage for our customers. Our Values At ITs 4 H.E.ALT.H, we believe that it takes more than strong performance to build a great company. It also requires an unwavering commitment to our core values and the highest standards of ethics and integrity. Integrity We must demand of ourselves and of each other the highest standards of individual and corporate integrity. We safeguard company assets. We comply with all laws and company policies. We are dedicated to diversity, fair treatment, mutual respect and trust. Accountability We honor the commitments we make, and take personal responsibility for all actions and results. We create an operating discipline of continuous improvement that is an integral part of our culture. Teamwork We foster an environment that encourages innovation, creativity, excellence and results through teamwork. We practice leadership that teaches, inspires, and promotes full participation and career development. We encourage open and effective communication and interaction. Innovation We recognize that innovation is the foundation of our business. We challenge ourselves to develop new and improved ideas for all that we do. We encourage, expect and value creativity, openness to change, and fresh approaches. Quality Results and Customer Satisfaction Within ITs 4 H.E.ALT.H, Operational Excellence means maximizing our customers' satisfaction, our market position and financial results by ensuring continual quality and cost improvement in our processes, products, and services. Deployment of Operational Excellence enables us to meet the commitments within our Quality Policy. Quality Policy It is the goal of ITs 4 H.E.ALT.H to continually deliver safe, effective, high-quality products and services, on time, to our customers and internal operations. Processes and controls shall be implemented such that tasks are performed properly the first time, so that products and services meet established agreed-to requirements. Quality, customer satisfaction, continual improvement, maintaining the effectiveness of our quality management system, and compliance with customer and regulatory requirements, are the personal responsibility of every employee. Customer Satisfaction Our success depends on customer satisfaction. We strive for extraordinary performance in every area of our business. We will only have satisfied customers when we understand their needs, requirements and preferences, and when our performance in every area is aligned to meet or exceed these expectations. Six Sigma Quality Our products and services must be developed and integrated throughout the entire supply chain into capable processes to achieve Six Sigma levels of performance. Management must ensure that working conditions are safe and conducive for Six Sigma performance. Ethical conduct and compliance with safety, health, environmental and legal regulations are fundamental premises of our business. Error-Free Products and Services On Time Every employee is responsible for the quality of their own work. Our goal is to reduce variability to achieve zero defects for our products and services while improving cycle times. A common set of metrics is used to measure, report and drive improvement. Each defect must be eliminated by systematic corrective and preventive measures. Continual Improvement Best demonstrated practices will be identified and implemented throughout the company, with a continuing challenge to identify opportunities for innovation and improvement. An important method for improvement is the motivation, education and development of all employees. This is a joint responsibility shared between employees and management. Among our expertise at ITs 4 H.E.ALT.H, we have the skills and knowledge to consult in the areas of: ERGOTRON, designs mounting and mobility products for computer monitors, notebooks, and large flat panel displays and TVs that is as easy to use as they are to mount. UNOTRON, specialize in the manufacture of washable input devices, Infection control medical grade antibacterial protected Keyboards, Mice and Smartcard Readers. Elo Touch Systems, the global leader in touch technology, develops, manufactures and markets a complete line of touch screen and touch monitor products. Wincomm, All in one medical grade touch panel PC, medical Safety compliant & anti-bacteria design with quiet & reliable fanless operation or powerful processing for various medical computing, education, Industrial automation and digital signage applications. As well as providing these products, we also provide the expertise that goes along with the products from implementation to ensuring productivity of the whole health care and education cycle. “Bringing IT to the Point of Care” is key in our solutions in a typical healthcare and education facility to make health and education information accessible wherever and whenever you need it. ITs 4 H.E.ALT.H and HE logo is a registered trademark of ITs 4 H.E.ALT.H Company, S.A.L. ITs 4 H.E.ALT.H is an equal opportunity employer and values the diversity of its people. © 2009 ITs 4 H.E.ALT.H Company, S.A.L. |